# Loader closing after pressing login

{% hint style="warning" %}
If the loader closes after you press login, this means the password you entered is incorrect.
{% endhint %}

{% stepper %}
{% step %}

### Check your password

Make sure the password you're entering is correct.
{% endstep %}

{% step %}

### Contact support

Join our Discord and make a support ticket. Include your loader username and key in the ticket.
{% endstep %}

{% step %}

### Password reset

Once we receive your ticket with the required details, we will reset your password.
{% endstep %}
{% endstepper %}


---

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