# Prerequisites

You must complete these steps **before** running the loader.

{% hint style="warning" %}
Skipping these prerequisites can cause errors and may increase ban risk.
{% endhint %}

{% stepper %}
{% step %}

### Disable Windows Defender (mandatory)

Use **Defender Control (DControl)**.

* Download: <https://www.sordum.org/9480/defender-control-v2-1/>
* Run DControl.
* Make sure Defender is **fully disabled**.

If Defender is not fully disabled, you can hit a loader error like **“Connection Failed”**.
{% endstep %}

{% step %}

### Disable TPM

Disable **TPM** in your BIOS/UEFI.

{% hint style="danger" %}
Keeping TPM enabled will compromise your data security and you will **GET GAMEBANNED**.
{% endhint %}
{% endstep %}

{% step %}

### Disable HVCI (Core Isolation)

Disable **HVCI** (also called **Core Isolation**) in Windows Security.

Tip: Reboot after changing this setting.
{% endstep %}
{% endstepper %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://cookiebunker.gitbook.io/cookiebunker/our-products/arc-external/prerequisites.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.